Unlock the secret to incredible growth by exploring the factors that influence sales. Explore them in detail to understand how they affect sales and how to improve your performance to achieve or exceed your sales quotas.
Discover the Key Performance Indicators that determine the overall relative effectiveness of sales efforts for any business. Learn to configure them to fit the needs of your organization and adjust your efforts accordingly.
Learn to deal with customer complaints in a smart way, with the right questions using the BLAST method. Explore how to use the complaints as advantage and build your business with maximum customer satisfaction.
Finding out why customers leave businesses is crucial to really understand what went wrong. Discover all the possible reasons and master the art of customer retention to improve the overall performance of your businesses.