Selling is a two-way process. Identifying the factors for sales, recognizing the target group, and improving sales puts your business far ahead of its competitors. This course teaches you how to apply the right sales strategies and bring productive changes to the business through sales.
Unlock the secret to incredible growth by exploring the factors that influence sales. Explore them in detail to understand how they affect your sales and how to improve your team’s performance to achieve or exceed your sales quotas.
Discover the Key Performance Indicators that determine the overall relative effectiveness of sales efforts for any business. Learn to configure them to fit the needs of your organization and adjust your efforts accordingly.
Learn to deal with customer complaints in a smart way, with the right tools and answers using the BLAST method. Explore how to use the complaints to your advantage and build your business with maximum customer satisfaction.
Finding out why customers leave businesses is crucial to really understand what went wrong. Discover all the possible reasons and master the art of customer retention to improve the overall performance of your businesses.
